Required to have regular and predictable attendance.Ability to remain calm and professional during stressful situations.Ability to professionally work with Authority personnel and tenants, the public, and other emergency services agencies.Ability to professionally manage the stress of volatile or multiple situations, such as verbally abusive or hysterical telephone calls, in a calm, tactful, but firm manner.Ability to process information of a highly sensitive or confidential nature, some of which is protected by law.Proficient with Microsoft Office Suite (Outlook, Word).Ability to work a varied shift, including weekends and holidays, and on occasion, in excess of the normal eight (8) hour shift.Monitors the status of location, availability, and communications of all public safety units and personnel.Utilizes criminal history and wanted person databases.
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